Quality Training For Quality Service
Quality Training For Quality Service
May 29, 2024
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Feature
By : Ryan Russell Garcia
Recently on the 27th and 28th of May 2024.
The first training seminar for GCM support staff for the year took place with
representatives from Lilolele Incorporated conducting a customer service training
program for the support staff of GCM. Going under the name “How May I Help You?”
The programs were led by Mr. Neil Antiquina and Mr. Athanasius Barlam supported by
Ms. Jullian Lerio with the aim of improving the already existing quality customer services
provided by the staff of the institution.
The training program taught the fine points of providing customer service, the need of
being empathetic towards customers and fellow employees and the importance of
taking down minutes of the meeting which will determine the alignment of agendas and
initiatives.
This also presented an opportunity for staff to get to know one another through sharing
experiences and presenting how they would tackle certain issues and how they can
learn from one another.
GCM believes that quality training is the foundation of giving quality service, make a
significant contribution not only to the medical industry but also to the services that
support it.
Recently on the 27th and 28th of May 2024.
The first training seminar for GCM support staff for the year took place with
representatives from Lilolele Incorporated conducting a customer service training
program for the support staff of GCM. Going under the name “How May I Help You?”
The programs were led by Mr. Neil Antiquina and Mr. Athanasius Barlam supported by
Ms. Jullian Lerio with the aim of improving the already existing quality customer services
provided by the staff of the institution.
The training program taught the fine points of providing customer service, the need of
being empathetic towards customers and fellow employees and the importance of
taking down minutes of the meeting which will determine the alignment of agendas and
initiatives.
This also presented an opportunity for staff to get to know one another through sharing
experiences and presenting how they would tackle certain issues and how they can
learn from one another.
GCM believes that quality training is the foundation of giving quality service, make a
significant contribution not only to the medical industry but also to the services that
support it.
Recently on the 27th and 28th of May 2024.
The first training seminar for GCM support staff for the year took place with
representatives from Lilolele Incorporated conducting a customer service training
program for the support staff of GCM. Going under the name “How May I Help You?”
The programs were led by Mr. Neil Antiquina and Mr. Athanasius Barlam supported by
Ms. Jullian Lerio with the aim of improving the already existing quality customer services
provided by the staff of the institution.
The training program taught the fine points of providing customer service, the need of
being empathetic towards customers and fellow employees and the importance of
taking down minutes of the meeting which will determine the alignment of agendas and
initiatives.
This also presented an opportunity for staff to get to know one another through sharing
experiences and presenting how they would tackle certain issues and how they can
learn from one another.
GCM believes that quality training is the foundation of giving quality service, make a
significant contribution not only to the medical industry but also to the services that
support it.
Gov.M Cuenco Ave., Banilad, Mandaue City, Philippines 6000
+63 919 069 4299
registrar@gcm.edu.ph
info@gcm.edu.ph
admissions@gcm.edu.ph
Privacy Policy
Terms & Conditions
© Copyright 2024, UV GCM All Rights Reserved
Gov.M Cuenco Ave., Banilad, Mandaue City, Philippines 6000
+63 919 069 4299
registrar@gcm.edu.ph
info@gcm.edu.ph
admissions@gcm.edu.ph
Privacy Policy
Terms & Conditions
© Copyright 2024, UV GCM All Rights Reserved