{"id":5662,"date":"2024-04-08T00:00:00","date_gmt":"2024-04-07T16:00:00","guid":{"rendered":"https:\/\/gcm.edu.ph\/gcm\/setting-the-standard-for-customer-service\/"},"modified":"2026-06-05T14:15:48","modified_gmt":"2026-06-05T06:15:48","slug":"setting-the-standard-for-customer-service","status":"publish","type":"post","link":"https:\/\/gcm.edu.ph\/gcm\/setting-the-standard-for-customer-service\/","title":{"rendered":"Setting the Standard for Customer Service"},"content":{"rendered":"\n

GCM held a training session on October 4, 2023, as a proactive measure to raise its<\/p>\n\n\n\n

standards for customer service. Our team found the workshop, which was facilitated by<\/p>\n\n\n\n

Mr. Jeward Remeticado and Ms. Sandra Sabrina Santiago, to be very helpful.<\/p>\n\n\n\n

The course material was carefully designed to highlight critical abilities such as<\/p>\n\n\n\n

problem-solving and good communication, which are critical for responding to questions<\/p>\n\n\n\n

and addressing problems quickly. Employees gained the skills necessary to handle a<\/p>\n\n\n\n

variety of client contacts with professionalism and confidence through interactive<\/p>\n\n\n\n

exercises and role-playing scenarios.<\/p>\n\n\n\n

Emphasizing empathy and active listening\u2014two essential skills for building healthy<\/p>\n\n\n\n

connections with our stakeholders\u2014was at the center of the training. Furthermore, staff<\/p>\n\n\n\n

members received training on how to effectively handle difficult circumstances,<\/p>\n\n\n\n

guaranteeing that each encounter leaves a trace of GCM’s dedication to quality.<\/p>\n\n\n\n

At GCM, these training programs are essential to our idea of continual progress. We not<\/p>\n\n\n\n

only enhance the experiences of our stakeholders by consistently refining our skills and<\/p>\n\n\n\n

raising the bar for service excellence, but the institution aims to set the standard for<\/p>\n\n\n\n

customer service in the educational sector.<\/p>\n\n\n\n

This training has improved GCM’s ability to provide outstanding service. The institution<\/p>\n\n\n\n

reiterates its dedication to excellence in all facets of our operations and is committed to<\/p>\n\n\n\n

maintaining the highest levels of customer service.<\/p>\n\n\n\n

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GCM held a training session on October 4, 2023, as a proactive measure to raise its standards for customer service. Our team found the workshop, which was facilitated by Mr. Jeward Remeticado and Ms. Sandra Sabrina Santiago, to be very helpful. The course material was carefully designed to highlight critical abilities such as problem-solving and […]<\/p>\n","protected":false},"author":1,"featured_media":6011,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/framerusercontent.com\/images\/1RPaDwm6mSx7aENMRrDvkArH9k.jpg?width=1200&height=1200","fifu_image_alt":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-5662","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts\/5662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/comments?post=5662"}],"version-history":[{"count":1,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts\/5662\/revisions"}],"predecessor-version":[{"id":6010,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts\/5662\/revisions\/6010"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/media\/6011"}],"wp:attachment":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/media?parent=5662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/categories?post=5662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/tags?post=5662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}