{"id":5653,"date":"2024-05-29T00:00:00","date_gmt":"2024-05-28T16:00:00","guid":{"rendered":"https:\/\/gcm.edu.ph\/gcm\/quality-training-for-quality-service\/"},"modified":"2026-06-05T13:40:39","modified_gmt":"2026-06-05T05:40:39","slug":"quality-training-for-quality-service","status":"publish","type":"post","link":"https:\/\/gcm.edu.ph\/gcm\/quality-training-for-quality-service\/","title":{"rendered":"Quality Training For Quality Service"},"content":{"rendered":"\n

Recently on the 27th and 28th of May 2024.<\/p>\n\n\n\n

The first training seminar for GCM support staff for the year took place with<\/p>\n\n\n\n

representatives from Lilolele Incorporated conducting a customer service training<\/p>\n\n\n\n

program for the support staff of GCM. Going under the name \u201cHow May I Help You?\u201d<\/p>\n\n\n\n

The programs were led by Mr. Neil Antiquina and Mr. Athanasius Barlam supported by<\/p>\n\n\n\n

Ms. Jullian Lerio with the aim of improving the already existing quality customer services<\/p>\n\n\n\n

provided by the staff of the institution.<\/p>\n\n\n\n

The training program taught the fine points of providing customer service, the need of<\/p>\n\n\n\n

being empathetic towards customers and fellow employees and the importance of<\/p>\n\n\n\n

taking down minutes of the meeting which will determine the alignment of agendas and<\/p>\n\n\n\n

initiatives.<\/p>\n\n\n\n

This also presented an opportunity for staff to get to know one another through sharing<\/p>\n\n\n\n

experiences and presenting how they would tackle certain issues and how they can<\/p>\n\n\n\n

learn from one another.<\/p>\n\n\n\n

GCM believes that quality training is the foundation of giving quality service, make a<\/p>\n\n\n\n

significant contribution not only to the medical industry but also to the services that<\/p>\n\n\n\n

support it.<\/p>\n\n\n\n

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Recently on the 27th and 28th of May 2024. The first training seminar for GCM support staff for the year took place with representatives from Lilolele Incorporated conducting a customer service training program for the support staff of GCM. Going under the name \u201cHow May I Help You?\u201d The programs were led by Mr. Neil […]<\/p>\n","protected":false},"author":1,"featured_media":5993,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/framerusercontent.com\/images\/KDeMZkwGzHDTxoeG1Ucc3DGjOZk.jpg?width=1600&height=1204","fifu_image_alt":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-5653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts\/5653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/comments?post=5653"}],"version-history":[{"count":1,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts\/5653\/revisions"}],"predecessor-version":[{"id":5992,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/posts\/5653\/revisions\/5992"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/media\/5993"}],"wp:attachment":[{"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/media?parent=5653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/categories?post=5653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gcm.edu.ph\/gcm\/wp-json\/wp\/v2\/tags?post=5653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}